Workshop Operations Specialist

2 weeks ago


Sydney, New South Wales, Australia beBeeCoordinating Full time $80,000 - $120,000

Operations Coordinator Role

This position is responsible for overseeing the workshop team and ensuring the smooth operation of our facilities. The successful candidate will work closely with the Service Manager to streamline operations, optimize space, and meet customer demands effectively.

The ideal candidate possesses strong time management skills, a desire to excel, and excellent communication abilities. They should also be able to mentor and monitor the workshop team, guiding apprentices in developing their skills and technicians in providing effective solutions.

Key Responsibilities:

  • Assign tasks and work areas to employees based on their skills and expertise.
  • Evaluate incoming repair orders and engage in hands-on repairs as needed.
  • Review repair orders for accuracy and completeness.
  • Support technicians and apprentices in diagnosing machine issues.
  • Inspect and maintain all special tools, recommending new tools as required.
  • Communicate customer complaints to the Service Manager or Service Location Manager.
  • Organize in-house training for technicians in collaboration with the Service Manager and coordinate quarterly safety meetings.
  • Coordinate the reconditioning of used equipment and setup of new equipment.
  • Authorize the release of equipment for customer delivery as necessary.
  • Assist with performance appraisal feedback and participate in the selection and onboarding process for new team members.
  • Act as a backup to the Service Manager when required.

About You

This role is perfect for a technician looking to enhance their skills or an experienced manager seeking a fresh challenge.



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