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Front Of House Operations Manager

3 weeks ago

Noosa Shire, Australia beBeeFloorSupervisor Full time $55,000 - $75,000

As a key member of our team, you will be responsible for overseeing all aspects of front-of-house service.

This role requires a strong focus on customer satisfaction, ensuring that every guest has an exceptional experience in our restaurant.

About the Position
  • You will be managing sections, handling customer inquiries and resolving issues in a professional manner.
  • You will work closely with the venue management team to ensure seamless execution of FOH procedures.
Your Key Responsibilities
  • Manage floor operations, including staff supervision and training.
  • Ensure compliance with Light Years standards for food quality, safety and presentation.
  • Develop and maintain a thorough understanding of wine service and menu knowledge.
  • Conduct regular audits to identify areas for improvement and implement changes as necessary.
Your Qualifications
  • Proven track record of success in a fast-paced, high-volume environment.
  • Exceptional communication and interpersonal skills.
  • Able to work well under pressure and manage competing priorities.
  • Demonstrated ability to build positive relationships with guests and colleagues alike.
What We Offer
  • A dynamic and supportive work environment.