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Senior Case Manager

2 months ago


Macquarie Park, Australia 3001 DXC Technology Australia Pty Limited Full time

About the Role:

The Senior Case Manager - Claims Expert will play a critical role in ensuring high-risk cases achieve the best possible recovery and return to work outcomes. Working closely with case managers, this individual will apply advanced injury and return to work management skills, together with exceptional stakeholder management skills, to achieve optimal outcomes.

Key Responsibilities:

  • Gather information from a range of stakeholders to develop effective case management strategies.
  • Apply sound background in claims management experience in the NSW worker's compensation scheme.
  • Prepare and attend claims reviews and clinical case conferences to effectively facilitate outcomes.
  • Utilize knowledge of medical and paramedical terminology and procedures, including the forms of treatment applicable to injuries.
  • Develop well-developed problem-solving and decision-making skills.
  • Employ strong written and verbal communication skills.

About DXC Technology Australia Pty Limited:

DXC Technology Australia Pty Limited is a leading provider of technology services and solutions. Our 'people-first' mindset comes to life offering the ultimate in working flexibility. We take a virtual-first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

Our Culture and Benefits:

DXC Technology Australia Pty Limited is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging, and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice.

We are an Equal Opportunity Employer:

DXC Technology Australia Pty Limited is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.