Ground Control Solutions Specialist

1 week ago

Newcastle, New South Wales, Australia beBeeTechnical Full time $80,000 - $145,000

About Us

We prioritize safety and efficiency, backed by a resilient global supply chain and experienced specialists.

Our product portfolio offers comprehensive solutions for the mining and tunneling industry, with a strong market position.

We also provide galvanizing and related services to various sectors.

Why Work With Us?
  • Inclusive Culture: We strive to create a diverse and inclusive workplace where everyone feels valued.
  • Professional Growth: We offer continuous professional development opportunities and support.
  • Work-Life Balance: We provide flexible working options and gender-neutral paid parental leave.
  • Employee Wellbeing: We offer discounted private health insurance and an Employee Assistance Program (EAP).
About the Role

The Technical Sales Representative plays a key role in supporting and growing customer relationships across the coal mining sector.

This role is primarily focused on customer account management, delivering solutions that add value to our customers' operations and drive business growth.

Key Responsibilities
  • Manage and grow existing customer accounts with a focus on building long-term partnerships.
  • Provide technical sales support and product recommendations related to underground strata reinforcement and support systems.
  • Collaborate with clients to understand operational challenges and propose tailored solutions using our product range.
  • Implement regional and customer-specific sales strategies to achieve business targets.
  • Monitor and report on product performance, ensuring ongoing customer satisfaction and identifying areas for improvement.
  • Pursue opportunities for product development or innovation in response to customer needs.
  • Support the Regional Sales Manager in preparing and executing regional sales and cost budgets.
  • Maintain detailed records of customer interactions.
  • Perform regular underground audits and testing to guarantee customer satisfaction and discover opportunities for product improvements.
About You

You have significant underground mining experience, preferably within the coal sector.

A solid understanding of ground support materials and installation practices is highly desirable.

You possess a strong customer focus and have demonstrated experience in key account management, preferably within the mining or industrial sectors.

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