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Youth Engagement Coordinator
2 months ago
We are seeking a highly motivated and enthusiastic Youth Engagement Assistant to join our team at yourtown. As the initial point of contact, you will be responsible for delivering exceptional customer service to welcome young people and their families, guiding them to our team of experts for further assistance.
Key Responsibilities- Be the heart and face of yourtown, warmly greeting all staff, members, and visitors to our site.
- Craft, plan, and deliver fantastic weekly events, bringing our young people & the community together with the perfect blend of hospitality and energy.
- Provide relevant information and support regarding transport, amenities, and areas of interest around the site.
- Proactively find opportunities to provide positive and friendly service to staff and clients.
- Provide administration and office support to the wider team and organise office supplies and catering as required.
We believe that optimism is infectious, and that with energy & dedication – anything is possible. You strive to do things well and take pride in your work. You embrace fresh ideas and ways of working, and never rest in growing, learning, and leaning into the 'new'.
We're looking for someone who is a natural problem solver and has the ability to connect with young people. You'll need well-developed written and verbal communication skills, including the ability to successfully engage and deliver information to clients and staff. A friendly and self-aware team player with the ability to build strong relationships is essential. Demonstrated experience in a high volume, fast-paced environment is also required. If you enjoy cooking and utilising your creative flair to cook meals for our young people, this could be the perfect role for you.
yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence. We help children and young people realise they have the ability to tackle whatever life throws at them. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives.
BenefitsWhen you join yourtown, you'll be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We offer a range of benefits, including salary sacrifice options, monthly RDOs, access to Paylab, opportunities for internal and external professional development, free access to LinkedIn Learning, and a genuine focus on employee health and wellbeing.
