Care Consultant
2 weeks ago
About Us:
Anglicare Sydney is a leading and highly regarded community-based non-profit organization in Australia.
Our vision is to see Jesus Christ honored, lives enriched, and communities strengthened. To achieve this, we are seeking to attract highly skilled and mission-aligned individuals to join our team.
For over 160 years, Anglicare has been serving people in need, providing care to older individuals and services to vulnerable populations. We began because of people who saw a need in the community and were compelled to make a difference. People motivated by Christian love and a passion to serve. If this describes you, we would love to invite you to join our organization.
About Anglicare Seniors Living:
Anglicare Seniors Living is dedicated to revolutionizing the experience of aging in Australia. Join a passionate team committed to delivering personalized services and exceptional care to seniors across Retirement Villages, Home Care, and Community Housing in Sydney.
Job Summary:
We are seeking a talented Care Consultant who will engage with all prospective clients, families, and advocates to ensure an expert client assessment process. The successful candidate will cover a portfolio in the South East region of Sydney, ensuring all prospective referrals are responded to professionally and promptly.
Key Responsibilities:
- Ensure smooth transition from sales intake to the start of care, establishing trust and credibility with potential new clients and their families.
- Delivery of client care by comprehensively assessing clients' needs and goals, preparing initial care plans and budgets in partnership with the client and family.
- Ensure a comprehensive understanding of Anglicare's strategy, aged care standards, and relevant policies and procedures.
- Ensure that all client documentation is completed in a timely and accurate manner.
Requirements:
- Diploma of Service Coordination, Community Services, Case Management, or similar qualification.
- Previous experience in the Community Care sector undertaking comprehensive assessment of clients.
- Exceptional customer service and communication skills.
- Prior experience using client management technology and systems.
Candidates will also require a driver's license and vehicle, with reimbursements for kilometers traveled.
Aboriginal and Torres Strait Islander candidates are encouraged to apply.
Anglicare - Jesus Christ Honored, Lives Enriched, and Communities Strengthened:
Anglicare is committed to ensuring the safety and well-being of children and young people and has zero tolerance of child abuse.
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