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Senior Account Manager
2 months ago
We are seeking a highly skilled Senior Account Manager to join our team at Online Marketing Gurus. As a key member of our client services team, you will be responsible for delivering exceptional results and building strong relationships with our clients.
Key Responsibilities- Lead communication with clients and provide exceptional customer service
- Develop and grow relationships with client stakeholders
- Maintain client satisfaction through service levels and anticipate customer needs
- On-board new clients and present company documentation
- Manage and communicate project deliverables, timelines, and expectations
- Identify and pursue profitable growth opportunities
- Collaborate with SEO and PPC teams to develop cutting-edge strategies
- Work with production and creative teams to deliver exceptional results
- Stay up-to-date with industry developments through ongoing training and education
- Experience in account management, client services, or client management in digital marketing
- Agency experience preferred
- Knowledge of SEO, PPC, social media advertising, and web builds
- Strong relationship-building skills and ability to build rapport with clients
- Ability to understand and overcome client challenges
- Solutions-focused and excited about working in a fast-paced industry
- Effective project management and teamwork skills
- Attention to detail and positive attitude
We are a leading independent agency in Australia, with a focus on hiring good human beings and providing opportunities for growth and development. We believe in creating a positive and inclusive work environment, where employees can thrive and achieve their goals.
We are committed to diversity, equity, and inclusion, and we welcome applications from candidates from all backgrounds. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
