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About Us
Auto & General is a leading insurer in Australia, providing a range of general insurance products to protect customers' most valued possessions. We're committed to delivering high-quality insurance solutions and exceptional customer experiences.
Our culture is built on 'high performance with high integrity,' and we're passionate about fostering an inclusive and dynamic work environment.
The newly created role in our application support team will be responsible for ensuring application changes meet business specifications and customer journey requirements. This includes working closely with Subject Matter Experts to understand business expectations and constraints, providing regular updates on testing progress in an Agile environment, and defining risk-based and requirements-based testing scope.
Key Responsibilities:
- Participate in sprint ceremonies, including daily stand-ups, story grooming, team retrospectives, showcases, workshops, and planning sessions.
- Suggest and implement product and process improvements.
- Work with Product Owners to define Acceptance Criteria and the Definition of Done.
- Collaborate with End-to-End Team to elaborate stories and provide estimates.
- Create and execute test cases, raising defects in the approved manner.
- Peer review test cases of other testers.
- Provide mentoring and support to less experienced testers.
- Keep Test Lead informed of progress, risks, and issues in sprint work and project planning.
- Participate in pre-deployment testing and rostered overnight deployments as necessary.
Requirements:
- Experience in testing in an Agile environment.
- Experience in preparing test artefacts, including test plans, test designs, test cases, test executions, and defects.
- Analytical skills with attention to detail and problem-solving abilities.
- Ability to work in a structured manner in line with documented procedures.
- Proven ability to work in a small team with a shared goal, using time management skills to multi-task in a fast-paced dynamic environment.
- Willingness to take ownership of issues arising.
- Experience of using Jira/Confluence.
- Working knowledge of common application software, e.g., MS Office suite/Google Suite.
- High level of IT literacy and demonstrated ability to learn new systems.
- Understanding of the types and value of automation in a blended environment.
Perks:
- Convenient office location in Toowong Village shopping centre.
- Extra leave days, including a paid 'ME' day and one paid volunteer leave day annually.
- Paid parental leave and other benefits.
- Workplace giving and dollar-matched donations to registered charities.
- Development opportunities, including internal programs and online courses.
- Employee discounts on Budget Direct insurance products.
- Reward and recognition schemes for high performance.
- Onsite facilities, including end-of-trip facilities and private spaces for nursing mothers.
- Hybrid WFH model, with two days WFH and three days in the office.
Auto & General values individual differences and fosters an inclusive culture that creates a great place to work for all.
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