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Food and Beverage Service Associate

2 months ago

Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time
Job Summary

Hilton Worldwide, Inc. is seeking a skilled Food and Beverage Attendant to join our team at the Hilton Sydney. As a Food and Beverage Attendant, you will play a critical role in delivering exceptional guest experiences in our restaurants, bars, room service, banquets, and in-hotel cafes.

Key Responsibilities
  • Provide prompt and courteous service to guests, ensuring their food and beverage needs are met in a timely and efficient manner.
  • Prepare and serve food and beverages to guests, adhering to high standards of quality and presentation.
  • Manage cash and credit transactions accurately, handling customer payments and resolving any issues that may arise.
  • Maintain a clean and organized work environment, adhering to health and safety standards and Hilton's quality assurance protocols.
  • Collaborate with colleagues to ensure seamless service delivery, responding to guest inquiries and resolving any issues that may arise.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment, managing multiple tasks and priorities simultaneously.
  • Knowledge of food and beverage preparation, presentation, and service standards.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
  • Ability to lift up to 25 pounds and stand for long periods.
What We Offer
  • A competitive hourly rate of $45.60, including penalties, super, tips, and service charge.
  • A comprehensive training program to develop your skills and knowledge.
  • A dynamic and supportive work environment, with opportunities for career growth and development.
  • A range of employee benefits, including discounts on food and beverages, travel, and merchandise.