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Residential Services Director

2 months ago


Adelaide, South Australia Helping Hand Aged Care Full time
Residential Services Manager Opportunity

We are seeking an experienced and passionate Residential Services Manager to lead our team at Port Pirie Residential Care Home (Lealholme). As a key member of our management team, you will be responsible for delivering high-quality resident services aligned with our mission and principles of care.

Key Responsibilities:
  • Lead the development and delivery of person-centred care services, ensuring optimal resident outcomes.
  • Manage and coordinate ongoing evaluation and revision of residential service provision to continuously improve systems, processes, and procedures.
  • Provide effective leadership and management to direct reports and the wider workforce, including performance management, succession planning, team development, and performance coaching.
  • Establish and maintain a workforce culture based on organisational values that provide for optimal consumer outcomes.
Requirements:
  • Formal qualifications in health, aged care, or a management-related discipline, or comparable business experience.
  • Extensive experience and performance in the delivery of person-centred services in a health or aged care environment.
  • Leadership and management experience in a complex environment, including evidence of ability to build and develop strong operational service teams and performance management.
  • Demonstrated high-order verbal and written communication skills and ability to relate with all levels of staff, client, and internal and external stakeholders.
  • Experience in managing and leading teams through change.
  • Demonstrated ability to meet financial outcomes within a service environment, including development of annual budgets, financial monitoring, and analysis.
  • Demonstrated experience with financial, quality, risk, and compliance within Aged or Health care services.
  • A valid NDIS Worker Screening clearance or willingness to obtain one.
Why Helping Hand?

We are a leading provider of aged care in communities across South Australia, committed to delivering high-quality services that make a real difference in people's lives. As a member of our team, you will have the opportunity to work with a warm and friendly team that genuinely cares about you and your wellbeing.

You will also enjoy a range of benefits, including:

  • Salary packaging up to $15,899 per year.
  • An additional $2,650 tax-free per year with our Meal and Entertainment Card.
  • 17.5% leave loading.
  • Discounted private health insurance and access to our Employee Assistance Program.
  • Our Fitness Passport Program and discounted gym memberships for you and your family.

We welcome and respect the diversity of our clients, staff, and volunteers and are committed to creating an inclusive and supportive work environment.

We strongly recommend that all employees receive COVID-19 and flu vaccinations, as we work in a high-risk setting and are in contact with vulnerable people.