Customer Experience Leader

5 days ago

City Of Joondalup, Australia beBeeManager Full time $90,000 - $120,000

We are seeking a dynamic Store Manager to lead our team and create great experiences for our customers. This is a leadership role that requires strong management skills, a customer-focused approach, and the ability to drive business outcomes.

Job Description

The Store Manager is responsible for enabling their team to deliver multiple Brand moments and an elevated flagship experience for our customers. They will lead and embed a culture that builds a team of engaged product and Brand ambassadors within the store.

Key Responsibilities

  • Lead and develop a high-performing team to achieve sales targets and deliver excellent customer service.
  • Embed a culture of engagement, empowerment, and accountability within the team.
  • Coach and develop team members to improve their skills and performance.
  • Manage store schedules and wages effectively to achieve productivity and wage targets.
  • Work with Field VM and Merch partners to provide customer and store insights to drive results and create great experiences for customers.

Benefits

We offer a competitive base salary + super, local and global career growth opportunities, 50% off Cotton On Group Brands, wellness support 24/7, discounts for employees and their families, and a return-to-work program for new parents.

About Us

We are a diverse team of 20,000 people around the world who love to think big and have fun along the way. We develop, reward, and recognize our team members so they can feel empowered to reach their full potential.

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