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Office Administrative Director
3 weeks ago
Business Operations Manager
About the RoleThe successful candidate will be responsible for overseeing daily administrative, academic, and support functions across multiple campuses.
- Manage day-to-day office activities at the Melbourne head office while overseeing operations remotely for Gold Coast and Sydney campuses to ensure efficient workflow and timely task completion across all locations.
- Supervise and support administrative staff ensuring consistent service standards across campuses.
- Oversee maintenance and accuracy of student records, enrolment data, attendance registers, and assessment submissions within the Student Management System (SMS).
- Coordinate procurement, inventory management, and maintenance of office equipment and educational resources to support smooth campus operations.
- Serve as a primary point of contact for student enquiries regarding administrative processes, course enrolments, and general campus operations.
- Support trainers and assessors with administrative coordination including timetabling, room bookings, and resource allocation to facilitate effective training delivery.
- Assist with staff recruitment, onboarding, induction, and ongoing professional development to build and maintain a high-performing administrative team across campuses.
- Facilitate communication and coordination between academic staff, management, and students to ensure smooth operational flow.
- Process invoices, payments, and coordinate billing and fee collection processes in accordance with student enrolment data and organisational financial policies.
A relevant Bachelor degree attained from a reputable university in area of Business management or related field.
- At least 4 years relevant working experience in a similar role as an office manager.
- Experience managing a team of office personnel and leading cross-campus collaboration.
- Proven experience in administration, office management, and operations support.
- Demonstrated proficiency in computer word processing, spreadsheet, and database applications.
- Strong organisational and planning skills in a fast-paced environment.
