Support Professional

2 weeks ago

Wollongong, New South Wales, Australia beBeeSupport Full time $80,000 - $110,000
Operational Support Officer

Are you ready to be part of a large-scale transformation?

  • This role may be the perfect fit for individuals with experience in superannuation administration and financial services.

Iress empowers individuals to perform better every day through innovative technology. Since its inception in 1993, Iress has helped over 10,000 businesses and 500,000 people across financial services reach new heights. Its software is trusted by iconic brands and advice firms worldwide, including banks, insurers, investment managers, traders, and brokers. With over 2,000 employees across multiple countries, Iress is one of Australia's largest technology companies.

The primary objective of this position is to ensure the timely and accurate completion of Non BAU activities allocated by the Team Leader. As a support member of the Super Services operations team, you will work closely with the wider team to deliver exceptional service.

Key Responsibilities:

  • Affordable fee and commission processing
  • Completion of UAT as required
  • Data analysis and reporting as required
  • Consistent support for operational teams
  • Assistance with process improvements activities

Required Skills and Qualifications:

  • One year's experience in a similar role within the superannuation or financial services industry
  • Highly skilled in Microsoft Excel
  • Ability to work effectively in a broader team

We Offer:

  • 8 additional paid days per year for extended weekends
  • Hybrid working arrangements
  • Generous cash bonus for successful referrals
  • Paid parental leave and flexible return-to-work options
  • Discounted health insurance premiums
  • Access to learning and development programs

We value diversity, inclusivity, and employee well-being. We are committed to fostering a welcoming and inclusive culture that celebrates individuality and promotes success.

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