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Customer Service Liaison
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The Business Contact Centre Representative plays a pivotal role in delivering exceptional customer service to clients. This position involves interacting with customers via phone and email, resolving inquiries and issues efficiently.
This role requires strong communication skills, both written and oral, as well as the ability to display tact, diplomacy and confidentiality. Computer literacy and proficiency in using various tools, systems and applications are also essential.
To excel in this position, you will need to work effectively under pressure, possess initiative to take on additional responsibilities, and demonstrate a positive attitude towards change and flexibility.
We offer a competitive salary range and a range of benefits, including hybrid work arrangements, additional leave allocations, discounted gym memberships and private health cover.
This is a full-time position requiring a mid-senior level of seniority. If you are a team player with a can-do attitude, we encourage you to apply for this exciting opportunity.
