
Customer Service Liaison
1 day ago
Customer Service Liaison
Description
The role of a Customer Service Liaison is pivotal in providing timely, empathetic, and accurate assistance to vulnerable clients across NSW.
This position requires delivering exceptional customer service to diverse clients, with excellent computer navigation skills and the ability to work between multiple screens and databases.
Key Responsibilities:
- Respond to enquiries from clients and provide accurate information about Housing NSW products and services.
- Process various applications and engage in outbound campaigns.
- Work across a 24/7 rotating roster.
Requirements:
- Experience in providing exceptional customer service to vulnerable clients.
- Excellent computer navigation skills.
- Able to work between multiple screens and databases.
What We Offer:
- A challenging and rewarding career.
- Competitive pay and conditions.
- Training and development opportunities.
- Health & Wellbeing and Employee Assistance Programs.
About Us:
We are committed to empowering people to live fulfilling lives and achieve their potential in inclusive communities. Our vision is to break disadvantage rather than manage it.
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