Facilities Operations Manager

Facilities Operations Manager

We're seeking an experienced Facilities Operations Manager to join our team in Perth. As a key member of our facilities team, you'll be responsible for the day-to-day management of our office services and activities.

Key Responsibilities:

• Manage office operations, including upkeep, reception services, and office-related health, safety, security, and sustainability.
• Lead and direct the facilities team, providing guidance and support as needed.
• Partner with local office leadership on office-related issues and attend meetings as required.
• Manage office overhead budget and monitor financial reports to ensure accuracy.
• Process invoices and charges related to local facility management, ensuring proper coding according to REO expenditure and capitalization guidelines.
• Communicate with office staff regarding facility-related issues or information, in line with corporate or legal guidelines.
• Serve as onsite contact for building management and local vendors or service providers as appropriate.
• Manage landlord, maintenance, or janitorial issues, respond to requests for service or repair, and manage reception, mail, and courier services.
• Review and understand local office lease and its terms and requirements, ensuring all Real Estate related documents are submitted to the Lease Database Team.
• Support management of any sublease of local Jacobs office space and utilization reporting.
• Assist in new starter induction related to Health, Safety, and Environmental requirements, provide information on local office, and support Human Resources as needed.
• Accountable for the overall cleanliness, appearance, and functionality of the office.
• Support Health, Safety, and Environment with local office tasks, including support for specific local plans, assist with ergonomics requests, and provide support to IT for office-wide requests.
• Assist Global Security & Resilience, ensuring the security of the physical office space in accordance with security guidelines, ID badge creation and recovery, access card and visitor management, communication regarding emergencies, and support local office Business Continuity Plan.
• Support office sustainability tasks and reporting, ensuring the generation of Office Sustainability Plan and Office Environmental Action Plan, if applicable.
• Manage local offsite archiving and destruction, provide guidance to project managers on best practices for handling filing needs, and serve as onsite lead for physical changes within the local office.
• Coordinate furniture moves, reconfigurations, or installations as needed in partnership with the Workplace team.
• Upkeep of all Facilities data for the local office in alignment with global requirements, including floor plans, health and safety information, office utilization, vendor performance, responses to team inquiries, Track Record, Work Location pages, space booking tools, etc.
• In locations with more than one facility staff member, provide facility staff supervision, participate in the hiring and training of new facilities staff, serve in both the interview and integration processes.
• May also have building & grounds responsibilities where there is no landlord provided property management.
• May support cross-functional teams or projects, or small remote locations, as needed.
• Other duties as assigned by supervisor.

Requirements:

• Demonstrated experience in a similar role.
• Strong MS Office / Systems skills.
• Possesses a commercial and value-adding mind-set/approach.
• Organised, methodical, and process-oriented.
• Flexible and embraces and facilitates change.
• The ability to build a good working relationship with office leadership, Property Management, and/or Landlord.
• Effective communication, both written and verbal, and strong interpersonal skills.

About Jacobs:

At Jacobs, we support your personal life and career journeys. From our inclusive employee networks to our positive mental health champions, we're committed to driving a culture of caring where you can be you. With safety and flexibility always top of mind, we've gone beyond traditional ways of working to help you uncover a working arrangement that delivers the flexibility, tools, and space to maximise your potential.

We're the 2023 winners of the Consult Australia People First Award for our suite of employee benefits that support all our employees in all stages of their personal and professional lives.

For the 6th consecutive year, we've been named an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (Australia). In New Zealand, we're a founding member of The Diversity Agenda and are committed to making our industry more inclusive and diverse. In Australia, our Reconciliation journey continues to be a considerable focus across all levels of the Jacobs community as we progress our Innovate level Reconciliation Action Plan (RAP).

Our Bronze Employer status in the Australian Workplace Equality Index for LGBTI+ inclusion recognises our progress in creating an environment where our Jacobs employees can bring their whole selves to work.

We aim to embed inclusion and diversity in everything we do. We know that if we're inclusive, we're more connected, and if diverse, we're more creative. We accept people for who they are, regardless of age, disability, gender identity, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you're pregnant or on family leave. This is reflected in our eight global Jacobs employee networks centred on driving inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and our Women's Network – find out more about our Jacobs Employee Networks here.

No matter what drives you, you'll discover a way to cultivate, nurture, and achieve your goals – all at a single global company.

We're an equal opportunity employer and encourage candidates of diverse backgrounds to apply. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Aboriginal and Torres Strait Islander people are invited to nominate a cultural representative to participate on the interview panel; please let your recruiter know in your application.

Accessibility

Please contact the team if you require support or reasonable adjustments regarding our recruitment process (for example, you need the application form in a different format).

Don't meet every single requirement? Studies have shown that women and people from marginalised or underrepresented backgrounds are less likely to apply for jobs unless they meet every qualification. At Jacobs, we're dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align with every requirement in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

Please note: If you are being represented by a recruitment agency you will not be considered, to be considered you will need to apply directly to Jacobs.