Facilities Operations Manager

5 days ago


Perth, Western Australia CBRE Full time

At CBRE Global Workforce Solutions (GWS), we're committed to delivering exceptional results and exceeding client expectations.

About the Role

We're seeking an experienced Facilities Operations Manager to join our team. As a key member of our operations team, you'll be responsible for delivering efficient and cost-effective premises management solutions to our clients.

Key Responsibilities
  • Provide leadership and guidance in delivering the portfolio strategy and operational outputs across the property portfolio.
  • Responsible for the delivery of efficient and cost-effective premises management.
  • Direct liaison with Client senior management, personnel and external service providers as necessary to fulfil the role and to resolve issues in a timely and professional manner.
  • Ensure the best and most effective performance of the team dedicated to the account.
  • Plan and manage the service delivery team encompassing staffing, training, and support personnel for whole account.
  • Setting and implementing strategic plans for the provision of premises to align with the business plans of the organisation.
  • Monitor service standards in line with with client expectations on an ongoing basis.
  • Manage contractual relationships and works with the Client's Representative to ensure excellent service delivery to Client's sites, and reviews and monitors whole of contract performance in line with KPI, SLA and/or contractual commitments.
  • Drive the account to meet all financial and performance targets agreed.
  • Ensure all regulatory and compliance commitments are met in line with client and CBRE standards and local legislation.
Requirements
  • Experience in a property-based facilities and/or operations role.
  • Exceptional client relationship building skills.
  • Excellent attention to detail and ability to remain task focused.
  • Strong negotiation and influencing skills.
  • Ability to effectively present information.
About Us

CBRE GWS is a global business with exciting growth targets for 2024. We offer a supportive team culture where you can develop your career and enjoy a range of benefits.

Benefits
  • $85,000 - $110,000 per annum.
  • Structured career development to support you and explore your learning potential and career goals.
  • Flexibility and work/life balanced role.
  • Opportunity to work autonomously and manage the delivery of services from planning through to execution while supported by a highly experienced platform team to provide mentoring and guidance.


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