Mortgage Lending Consultant

3 weeks ago


Brisbane, Queensland, Australia Heritage Bank Full time

Overview of the Position

This position is situated within a member-focused financial institution.

We take immense pride in delivering exceptional experiences to our members consistently across all interactions. Being a member-owned organization, our commitment to our members is unwavering. It is essential that every engagement, whether via phone or in person, yields the right solutions and favorable outcomes. Establishing meaningful and personal connections with our members is fundamental to our success, as it enables us to address their financial needs and assist them in reaching their aspirations.

As a Lending Specialist, you will have the opportunity to engage in relationship-building activities that create a significant impact on our customers (referred to as "members"), ensuring you are well-equipped to provide tailored and suitable end-to-end Mortgage Loan applications and related Personal Lending products. Additionally, you will contribute to our success through business development and community involvement.

Key Responsibilities

Engage in quality discussions with members to identify how we can support their financial objectives. Have the flexibility to conduct Mortgage lending consultations with both existing and prospective members. Implement business development strategies aimed at member acquisition. Mentor and support fellow employees with lending expertise and community outreach.

What We Seek in You

We are in search of individuals who are motivated by achieving positive outcomes for our customers. You should be a confident communicator, technologically adept, and quick to learn new systems. A natural ability to ask insightful questions and foster connections is essential, along with being a self-starter with a solid understanding of mortgage loan products and broader personal banking offerings, backed by recent experience in a similar role. You should possess a strong desire to gain a comprehensive understanding of a member's needs and effectively articulate the best solutions while maintaining attention to detail. Collaboration with stakeholders across our organization is key, and a passion for quality lending in a dynamic work environment is highly valued.

Benefits of Working with Us

Our commitment to 'People First' begins with our team members, and we strive to create an exceptional work environment where you feel supported, can continue to grow, and take pride in advocating for our members and our organization.

We provide a variety of attractive benefits for our team members, including opportunities for career advancement, discounts on financial products and services, and recognition of our employees' contributions through a peer-driven acknowledgment program.

By joining us, you will become part of a diverse, friendly, and motivated team dedicated to making a positive impact every day for our members, community, and the environment.



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