Visa Medical Assessment Centre Receptionist

3 days ago


Melbourne, Victoria, Australia beBeeReception Full time

We are seeking a skilled and customer-focused Receptionist to join our team in the Docklands Visa Medical Assessment Centre.

Job Description

The successful candidate will be responsible for greeting customers, addressing their questions and concerns, and ensuring they understand the visa medical examination process. Key responsibilities include conducting identity and security checks, processing payments, confirming customer documentation, and explaining examination requirements.

Our Receptionist team is the first point of contact for customers, providing information and instructions to guide them through the assessment process. The role requires strong communication skills, attention to detail, and the ability to work effectively within a structured environment driven by procedure and process.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Previous administration and customer-facing experience, with a minimum of 3 years' ideal.
  • Demonstrated customer focus and a professional, service-orientated approach.
  • Excellent attention to detail and ability to deliver accurate outcomes in a busy environment.
  • Well-developed communication skills, with the ability to adapt your style to meet the needs of diverse customers and convey information clearly.
  • Sound IT and computer skills, including proficiency in customer management systems and databases.
Benefits

As a valued member of our team, you can expect:

  • A supportive and collaborative work environment.
  • No late-night or overnight shifts, public holidays, or weekends outside peak season.
  • Opportunities to build your career with a leading healthcare provider.
  • Significant product discounts.

This fixed-term full-time contract offers stability and growth opportunities, making it an attractive choice for those looking to advance their careers in a dynamic and supportive setting.



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