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Operations Supervisor

2 months ago

Seven Mile Beach, Australia Travel + Leisure Co. Full time
We Create Unforgettable Experiences

At Travel + Leisure Co., our mission is clear: to create unforgettable experiences for travelers around the globe. Our vacation ownership brands, including Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, encompass over 245 resort locations worldwide. Our commitment to innovation and growth makes our work engaging and fulfilling. Each day presents an opportunity to learn and transform vacation dreams into reality for millions of guests.

EXPERIENCE A DYNAMIC WORK ENVIRONMENT

At Wyndham Destinations, we value the significance of a supportive environment and the joy of vacations. If you are passionate about connecting with people and have a proactive approach to delivering outstanding customer service, consider the role of Operations Supervisor.

Your Responsibilities

In alignment with our global vision to create memorable experiences, as an Operations Supervisor, you will oversee the smooth daily operations of the Reception area. This includes welcoming and registering guests, providing insights into local attractions, handling administrative tasks, and addressing any guest concerns that may arise.

You will also play a key role in building, training, and leading a team to ensure high standards of customer service are consistently met.

Your Benefits

Advance your career with an organization that prioritizes the growth and development of its employees. Some of the benefits we offer include:

  • Subsidized private health insurance
  • Funding for professional development
  • Discounted stays at hotels across Australia, Fiji, and New Zealand

Your Qualifications

To be considered for this exciting opportunity, you should possess the following skills and attributes:

  • Demonstrated experience in a Front Office role at a supervisory level, such as Team Leader, Shift Supervisor, or Operations Supervisor (minimum of 3 years)
  • Familiarity with hotel property management systems, preferably Opera
  • Exceptional communication skills, both written and verbal
  • Detail-oriented with strong organizational skills and the ability to manage multiple tasks
  • A positive demeanor, enthusiastic about delivering exceptional customer service and exceeding expectations
  • Strong time management abilities and the capacity to perform under pressure
  • Excellent negotiation and problem-solving skills
  • Proficiency in computer usage and Microsoft Office applications
  • Experience in bookkeeping or finance is highly regarded
  • Impeccable presentation and grooming standards
  • Flexibility to work a varied schedule, including weekends and holidays
  • A personal vehicle is necessary due to the remote nature of the location

Your Journey Begins Here

Wyndham Destinations Asia Pacific develops, markets, and sells vacation ownership interests across a network of 51 resorts in Australia, New Zealand, Fiji, Bali, Thailand, Hawaii, Japan, and Europe, serving over 60,000 vacation owners in Club Wyndham South Pacific.

As a division of Wyndham Destinations (NYSE: WYND), the world's largest vacation ownership and exchange company, we employ over 25,000 associates globally. Our corporate offices are situated on the Gold Coast in Australia, with additional offices across the Asia Pacific region.

Where Your Career Takes Flight

Hospitality is at the core of our operations at Travel + Leisure Co. Here, you will find an inclusive atmosphere where we strive for excellence while also celebrating our successes and supporting one another. We are always looking forward to what lies ahead and how we can enhance our business, our communities, and the customer experience. Join our global team and embark on a career where your journey begins with you.