User Experience Designer

4 days ago

Belconnen, ACT, Australia Local Peoples Full time
About the Role

We are seeking a highly skilled User Experience Designer to join our team at Local Peoples, a strategic research and design studio based in Melbourne and Canberra. As a User Experience Designer, you will play a key role in delivering experience design expertise and solutions that contribute to and deliver the experience design of our clients' products and services.

Key Responsibilities
  • Provide expertise and technical knowledge in design across various programs for our clients, supporting the future design of digital health and improved customer experiences.
  • Set priorities for the work area, maintain delivery cohesion, and ensure quality outputs for design.
  • Contribute to the development of team objectives for short-term tasks and strategic planning for longer-term initiatives.
  • Propose and facilitate innovation initiatives and contribute to business improvement strategies.
  • Ensure quality outputs for the design team, including delivering UX research and testing, and managing identified risks during product release activities.
  • Implement work plans for design phases, including setting tasks and priorities, managing workflow, and allocating resources.
  • Have an in-depth knowledge of our clients' roles and functions and how these relate to design.
  • Maintain awareness of the longer-term strategic, tactical, or operational outcomes for our clients, programs, and projects.
  • Work with independence to deliver quality outcomes, make decisions using good judgement and expertise, under limited guidance.
  • Manage relationships with stakeholders to achieve design, product development, and agency goals.
Essential Skills and Experience
  • Generating ideas and deliver user-experience design solutions which ensures a high quality of experience, consistency and usability across multiple digital platforms and devices.
  • Designing assets which support an end-to-end product design process, such as wireframes, prototypes, site or journey maps, IA, card-sorting, expert reviews, etc for testing with Consumers and Healthcare Professionals for delivery to product and development teams.
  • Working in an agile environment with a view to deliver iteratively, efficiently and with lean principles in mind. Participating in activities which support this such as daily stand-ups, retrospectives and showcases.
  • Experience in using design and prototyping tools such as (but not limited to): Figma, Adobe XD and/or Axure.
  • Conducting and participating in user-testing and co-design practices.
  • Knowledge and experience of applying digital service standards and a thorough understanding of accessibility and inclusiveness design requirements.
  • A portfolio of work demonstrating experience creating amazing User-Centred design solutions.
  • Good communication, presentation, interpersonal and analytical skills.
  • 3+ years' experience in human-centered design methods with a focus on User Experience Design.
  • Experience in the health sector and/or Government context.
  • Qualifications in Human-centered Design related field would be highly regarded.
Residency and Clearance
  • Must be able to obtain Baseline Clearance.
  • Ability to obtain and maintain national police check.
  • Australian Citizen.
  • This role is open to ACT, NSW, QLD based applicants.

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