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Technology Support Specialist
3 weeks ago
As a technical support specialist, you will be the first point of contact for employee inquiries and problems related to technology.
- Provide high-quality technical assistance via phone, email, or in-person interactions.
- Support the daily operations of audio-visual services and video conferencing systems.
Key responsibilities include maintaining administrative and procedural responsibilities related to IT support and AV services, working collaboratively with colleagues to ensure a responsive and customer-centric service desk experience.
Requirements
To succeed in this role, you should have:
- Proven ability to clarify priorities and resolve technical issues in complex Windows and Microsoft environments.
- Experience in managing mobile devices and Active Directory skills.
- Understanding of network topology and configuration expertise for VOIP softphones and telephone handsets.
Flexibility to work rotating shifts across multiple locations is essential.
About Our Workplace Culture
We promote a collaborative environment that values diversity, inclusion, and innovation. Opportunities for growth, professional development, and career advancement are available. We prioritize employee wellbeing and provide access to resources and initiatives that support overall job satisfaction.
What We Offer
Benefits include competitive compensation, continuous learning opportunities, and career advancement possibilities. We strive for mastery in all aspects and take pride in delivering high-quality work.
Next Steps
To apply, submit your cover letter summarizing your qualifications and resume demonstrating relevant experience. Applications will be accepted until further notice.
