IT Infrastructure Support Specialist
4 weeks ago
At Yarra City Council, we are committed to providing exceptional service to our community.
Job Description:This is a challenging and rewarding opportunity for an experienced IT professional to join our team as an Applications Support Analyst. The successful candidate will be responsible for ensuring the smooth operation of our systems and applications, providing technical support to staff and customers, and contributing to the ongoing development and maintenance of our IT infrastructure.
The role involves working closely with various stakeholders, including end-users, developers, and other IT teams, to resolve issues and implement new solutions. You will also have the opportunity to work on business process improvements and contribute to the design and implementation of new systems and applications.
Key Responsibilities:- Provide level 1-3 technical support for applications and systems
- Work with developers to troubleshoot and resolve complex technical issues
- Develop and maintain documentation for systems and applications
- Contribute to the design and implementation of new systems and applications
- Work collaboratively with other IT teams to achieve common goals
To be successful in this role, you will need:
- Tertiary qualifications in Information Technology or a related field
- Extensive experience in system administration and technical support
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Proven ability to manage multiple priorities and meet deadlines
The salary for this role is $85,000 per annum, plus superannuation and other benefits.
About Us:Yarra City Council is a dynamic and progressive organisation that is committed to making a positive difference in the lives of our community. We pride ourselves on our customer-focused approach and our commitment to innovation and continuous improvement.
We offer a range of benefits, including flexible working arrangements, opportunities for professional development, and a supportive and inclusive work environment.
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