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IT Infrastructure Specialist

1 month ago

Melbourne, Victoria, Australia Clicks IT Recruitment Full time

Job Summary

We are seeking a highly skilled IT Infrastructure Specialist to join our team at Clicks IT Recruitment. This permanent position is based in VIC, Australia, and offers a competitive salary of $110,000 per annum.

About the Role

The successful candidate will be responsible for maintaining and upgrading servers, networks, devices, software, and applications. They will also develop and enforce IT policies and best practices, including backup, disaster recovery, security, and compliance.

Key Responsibilities

  1. Maintain and upgrade servers, networks, devices, software, and applications.
  2. Develop and enforce IT policies and best practices.
  3. Provide excellent communication and problem-solving skills.
  4. Work collaboratively with other IT professionals and vendors.
  5. Document and report IT issues, incidents, and resolutions.

Requirements

  • Bachelor's degree in IT, computer science, engineering, or related field.
  • At least five years of experience in IT support, administration, or engineering.
  • Advanced skills in IT systems, security, networks, hardware, software, and cloud services.
  • Certifications like CompTIA, Microsoft, Cisco, AWS, or Google are a plus.

What We're Looking For

We are looking for someone with a strong work ethic and top-notch customer service skills. Excellent communication skills are a must, and you should be able to explain tech stuff in a way that makes sense to non-tech folks. A professional appearance is important too.

About You

Ideally, you have solid knowledge of business IT expectations, policies, and procedures. Great troubleshooting and problem-solving skills are essential, as is the ability to work under pressure and meet deadlines. You should be quick to understand IT setups, even with little documentation. High attention to detail and a commitment to continuous learning and improvement are also key.