
Retail Customer Service Representative
2 days ago
Role Overview
Job Summary
This is a retail position with opportunities to grow and develop skills in customer service, optics, and leadership.
You will be the first point of contact for customers, assisting with their queries and managing bookings. You will also learn to take patients through the pre-testing phase of their eye exam and assist Optometrists to ensure smooth and efficient appointments.
The role involves working with customers to find the right glasses, dispensing lenses tailored to each person's needs, and providing exceptional customer service.
We offer a range of benefits including full training, opportunities for career advancement, and a supportive team environment.
Requirements
To succeed in this role, you will need:
- Excellent customer service skills
- A passion for retail and customer interaction
- Ability to work in a fast-paced environment
- Strong communication and interpersonal skills
- Able to learn new skills quickly
What We Offer
We are committed to helping our employees reach their full potential. As part of our team, you can expect:
- Full training and support
- Opportunities for career advancement
- A competitive salary and benefits package
- A fun and supportive team environment
- Ongoing development and training opportunities
About Us
We are a global retailer with a reputation for excellence in customer service and product quality. We value our employees and are committed to creating a positive and inclusive work environment.
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