
Product Recovery and Quality Manager
2 days ago
This role is an exciting opportunity to lead a team responsible for the quality and recovery of products. As a Product Recovery and Quality Team Leader, you will play a key role in ensuring that our customers receive high-quality products that meet their needs.
Job Description:We are looking for a highly motivated and experienced leader who can guide our team in achieving exceptional results. Your primary responsibilities will include:
- Engaging with customers to understand their needs and providing expert advice on our products and services.
- Presenting products in a way that showcases their value and appeal to customers.
- Taking necessary actions to give products a second chance, such as repackaging them for resale.
- Assembling products according to proper building instructions to ensure complete functionality.
To be successful in this role, you will need:
- A minimum of 1 year of leadership experience with a proven track record of success.
- A passion for building furniture and a commitment to sustainability.
- Strong customer focus and ability to work independently.
- Ability to prioritize tasks in a fast-paced environment and think outside the box.
We offer a range of benefits that make us an attractive employer:
- 5 weeks paid annual leave and parental leave entitlements.
- 24/7 access to our Employee Assistance Program for health and wellbeing support.
- 15% co-worker discount.
- Low-cost nutritious meals and complimentary drinks in our Co-worker restaurant.
- Co-worker uniform provided.
- Free co-worker parking.
- Bonus program (where eligible).
This role requires availability to work a range of hours from 7:00am – 10:00pm weekdays and alternating weekends per fortnight. We are committed to creating a safe and inclusive work environment and welcome applications from diverse candidates.
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