Experience Content Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeMarketing Full time $70,000 - $75,000
Job Title: Customer Experience Manager

Job Description:

The Customer Experience Manager role is a dynamic opportunity to create compelling content that resonates with users and fosters engagement across digital landscapes. This position requires expertise in crafting engaging content strategies, supported by a solid understanding of digital best practices. You will be skilled in utilising CMS, SEO, and analytics tools to create and evaluate content.

Key Responsibilities:

  • Established background in content management or digital marketing, particularly within consumer-focused sectors.
  • Expertise in creating content strategies that engage users and support conversion.
  • Proficiency in using CMS, SEO, and analytics tools to create and evaluate content.
  • Strong analytical thinking skills and ability to envision and execute compelling content.
  • Effective communication and teamwork abilities, adept at navigating project timelines and collaborating for success.

Requirements:

  • Fluency in the latest trends within the digital content and marketing sphere.
  • Consumer insights, analytical skills, brand strategy, category strategy, presentation skills, drive innovation, new product development, storytelling, creativity, marketing optimisation, digital marketing, commercial acumen, collaboration, FMCG/consumer health experience.

We Offer:

  • Inclusion at the heart of everything we do, supporting our people at every step of their career journey, helping them to succeed in their own individual way.
  • Investment in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.
  • Equality - we recognise that great people don't always 'tick all the boxes'. We hire for potential as well as experience.

What Makes Us Unique:

We are committed to inclusion and diversity, fostering a culture that values everyone's contributions and perspectives. Our team is passionate about creating engaging content that resonates with users and drives business results.

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