System Development Specialist
1 week ago
**About Invocare**
We are an industry leader in the funeral industry, operating over 300 funeral locations, 17 cemeteries, and 29 crematoria across Australia, New Zealand, and Singapore. Our commitment to excellence drives us to provide high-quality services to our clients.
**Your Role**
In this newly created position as a Business Analyst, you will leverage your analytical skills and expertise to drive process improvements and system enhancements within our ERP and CRM systems. Effective stakeholder engagement is critical to your success, requiring strong communication and interpersonal abilities.
**Key Responsibilities**
- Facilitate process mapping sessions and create detailed documentation of business processes.
- Analyze insights gathered to develop and improve processes.
- Assist in configuring and optimizing the ERP system.
- Maintain programmatic updates to systems based on business changes.
- Collaborate with cross-functional teams to ensure seamless ERP integration.
**Requirements**
- Proven experience as a Business Analyst.
- Prior experience with ERP systems, product configurations, and CRM systems is highly preferred (SQL, Netsuite, SugarCRM).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and as part of a team.
**Estimated Salary Range**: $80,000 - $110,000 per annum, depending on experience and qualifications.
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