Part-Time Customer Service Ambassador
7 days ago
We are seeking an exceptional individual to join our team as a part-time Customer Service Ambassador in the Mandurah branch.
Key Responsibilities:- Develop meaningful relationships with customers through engaging conversations, ensuring they feel valued and supported.
- Assist customers in utilizing in-branch technology and digital banking options effectively.
- Respond promptly to customers' transactional needs, guaranteeing their satisfaction.
- Identify opportunities to enhance service standards and support team efficiency.
- Participate in community events and fundraising activities, fostering positive connections within the community.
- Maintain a safe and healthy work environment for team members.
- Utilize tools to capture customer feedback and implement actionable improvements.
- Exhibit initiative, curiosity, and a proactive mindset to drive success.
- Display a willingness to contribute meaningfully to the team and customer experience, taking ownership of responsibilities.
- Bring a genuine passion for delivering exceptional customer experiences and a proactive approach to supporting colleagues.
- Thrives in a fast-paced, commercial environment and enjoys thinking ahead to anticipate and meet customer needs.
- Be comfortable working independently while contributing to team success and goals.
- Have a strong commitment to doing the right thing and making a positive impact on the community.
If you're a driven professional who shares our values and is passionate about delivering outstanding customer experiences, we encourage you to apply.
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