Claims Officer, Workers Compensation Specialist
7 days ago
Come and work with Coal Services, a Specialised Health and Safety Scheme that provides an integrated suite of services to help identify, assess, monitor, and control many risks inherent in the NSW coal mining industry. As a Claims Officer, Workers Compensation Specialist, your main responsibility will be to process invoices and effectively manage claims-related administration and customer service activities. Full training will be provided however individuals with invoicing, payroll or accounts payable experience would be preferred.
Your Key Responsibilities:
- Accurate and timely payment of accounts
- Registration of claims and early notifications
- Efficient management of customer claims administration, mail, phone enquiries and file management
- Ability to meet KPI targets in a timely manner
About You:
To be successful in this role, you will have:Bachelor's degree in a relevant field or equivalent experienceInvoicing/payroll/accounts payable experienceStrong computer skills especially with Adobe and Microsoft Office SuiteTeam player with a focus on customer service excellenceExcellent attention to detail and commitment to learningOrganisational skills and ability to prioritiseClear verbal and written communication skillsProfessional phone manner
What We Offer:
- Friendly and supportive team culture
- Fixed-term, full-time roles available until 30 June 2025
- 7.25-hour days, Monday to Friday
- Remote working up to 3 days/week once trained (subject to business needs)
- Full training and professional development provided
- 5 weeks annual leave plus 20% leave loading (pro rata)
- 18 days personal leave & 3 days family and emergency leave (pro rata)
- Superannuation co-contribution scheme
- Additional company holidays at Easter and Christmas
- Access to onsite gym and onsite parking
- Reward and Recognition program to celebrate your success
- Retailer discounts through Smart Spending App
- Access to Employee Assistance Program and novated leasing
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