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Community Services Manager

2 months ago

Mount Isa, Queensland, Australia Churches of Christ Full time
About the Role

The Service Manager is a key leadership position responsible for the management of allocated Children, Youth and Families (CYF) services. This role requires a strong leader with proven management skills to deliver results, support the team/group business plans, and work across organisational boundaries to achieve shared goals.

Key Responsibilities
  • Ensure the service meets client needs and operates in line with organisational and legislative requirements.
  • Promote effective working relationships with funding bodies and key stakeholders.
  • Negotiate contracts, funding arrangements, and service agreements.
  • Work sensitively with Aboriginal and Torres Strait Islander staff, children, young people, families, and communities to provide culturally inclusive services and achieve sustainable outcomes within a culturally safe environment.
  • Collaborate with communities to keep children and families safe and perform position responsibilities in accordance with the Sanctuary Model of Care framework.
Requirements
  • Qualification in Social Work, Psychology, Social Sciences, or other related discipline.
  • Applied knowledge of financial management systems and budgeting.
  • Knowledge of the Sanctuary Model of Care.
  • Experience in a management role in a social welfare context for three years.
  • Experience in child protection work.
  • Ability to identify business development opportunities, operating model requirements, and customer experience.
Organisational Values

The successful candidate will closely align with our organisational values of Unconditional Love, Continual Innovation, Mutual Trust, Wise Stewardship, and Safety.