Customer Service Director

1 week ago


Brisbane, Queensland, Australia beBeeService Full time $90,000 - $120,000
About This Opportunity

As a seasoned professional, you will lead a team of customer specialists to deliver exceptional service and support.

  • Develop and implement service strategies to drive profit centre performance.
  • Mentor team members to enhance skills and knowledge.
  • Serve as a point of escalation for complaints and collaborate with stakeholders for timely resolution.
  • Foster strong relationships with internal teams to achieve customer and business objectives.
  • Provide customer insights to inform business decisions.
  • Analyse data to identify opportunities for process improvements and enhanced customer satisfaction.

Benefits: The successful candidate will have the opportunity to work in a dynamic environment with opportunities for growth and development.

Requirements: To be successful in this role, you will need excellent leadership and communication skills, as well as experience in customer service management.

What We Offer: A competitive salary and benefits package, as well as the opportunity to work with a talented team.



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