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Restaurant & Bar Team Lead

2 months ago

Adelaide, South Australia PULLMAN Full time
{"title": "Restaurant & Bar Supervisor", "description": "Lead a Team of Hospitality Professionals

At PULLMAN, we are seeking a skilled Restaurant & Bar Supervisor to join our team. As a key member of our hospitality team, you will be responsible for leading a team of professionals to deliver exceptional food and beverage experiences to our guests.

Key Responsibilities:

  • Oversee the daily operations of the restaurant and bar, ensuring seamless service delivery.
  • Lead, mentor, and train a team of food and beverage professionals to achieve high standards of service quality.
  • Develop and implement strategies to improve efficiency, productivity, and customer satisfaction.
  • Ensure that all team members are briefed on menus, promotions, and special requirements.
  • Assist in the induction of new team members, training, development, and performance conversations.
  • Handle escalated guest complaints in a professional and courteous manner.

Requirements:

  • Previous experience in a leadership role in a premium restaurant or bar.
  • Passionate about hospitality and delivering exceptional customer service.
  • Excellent communication and leadership skills.
  • Proven ability to lead a successful team and achieve high standards.
  • Hold a valid RSA in SA. RP Badge is advantageous.
  • Ability to work various shifts, including weekends and public holidays.

What We Offer:

  • A permanent and ongoing position with consistent hours.
  • The opportunity to work with a like-minded team that focuses on quality and consistency.
  • World-wide discounts and benefits within Accor and partners.
  • Learning and development opportunities to take your career to the next level.
", "lang_code": "en-US"}