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North Melbourne, Victoria, Australia Country Road Group Full timeConcession Manager Role SummaryAs a Concession Manager, you will be responsible for driving the concession store's financial performance and company key performance indicators. Your focus will be on creating a warm and genuine customer service experience, while building a high-performing team that is empowered to exceed.Key Responsibilities:Drive a...
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Dual Site Concession Manager Role
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Concession Manager
2 months ago
- Utilize data and reports to identify key insights and make informed decisions for the business and the customer.
- Coach and provide regular feedback to your team on understanding our products and how to be customer-led for the purpose of delivering an exceptional store experience.
- Lead the team to deliver store operations excellence through effective stock management and loss prevention activities.
- Attract, engage, and retain talent, building team capability and strong succession planning for the success of your store and the Group.
- Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing.
- Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team.
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last. Recognized as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
", "Why Work for Us": "Why Work for Us- A competitive remuneration package and quarterly incentives available.
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
- Further offers and discounts available at Myer.
- Excellent career progression opportunities across the Country Road Group within all of our iconic brands.
- We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy.
- A genuine desire to be part of the Country Road Group and alignment with our CRG Values.
- Demonstrates a passion for fashion with a professional personal presentation.
- Strong leadership skills in delivering an exceptional customer and team experience.
- Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
- Experience managing the performance, productivity, training, and development of a team.
- Ability to build and maintain customer relationships by delivering exceptional customer service.
An exciting opportunity to join Country Road as we continue to grow and expand our retail network. Join our CRew in our new concession locations across Myer nationally and be a part of the most admired Australian Lifestyle house of brands.
", "Job Requirements": "Job Requirements- Utilize data and reports to identify key insights and make informed decisions for the business and the customer.
- Coach and provide regular feedback to your team on understanding our products and how to be customer-led for the purpose of delivering an exceptional store experience.
- Lead the team to deliver store operations excellence through effective stock management and loss prevention activities.
- Attract, engage, and retain talent, building team capability and strong succession planning for the success of your store and the Group.
- Actively maintain a safe place to work for team members and everyone who visits our store with a focus on promoting wellbeing.
- Build and maintain the store roster, ensuring the roster is compliant and balances the needs of the customer and team.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.
", "Our Culture": "Our CultureWe celebrate our CRG lifestyle by bringing our priorities to life through unique experiences that drive collaboration and fun. We are a relationship business built on meaningful connections between our team members, customers, the community, suppliers, and partners.
", "What We Offer": "What We Offer- A competitive remuneration package and quarterly incentives available.
- Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products.
- Further offers and discounts available at Myer.
- Excellent career progression opportunities across the Country Road Group within all of our iconic brands.
- We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy.
- A genuine desire to be part of the Country Road Group and alignment with our CRG Values.
- Demonstrates a passion for fashion with a professional personal presentation.
- Strong leadership skills in delivering an exceptional customer and team experience.
- Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
- Experience managing the performance, productivity, training, and development of a team.
- Ability to build and maintain customer relationships by delivering exceptional customer service.