
Restaurant Operations Manager
3 days ago
We are seeking a dynamic and results-driven leader to join our team as an Assistant Restaurant Manager. As a key member of our hospitality team, you will lead by example, fostering a culture of excellence and customer satisfaction.
Key Responsibilities:
- You will report to the Restaurant Manager and mentor your team to achieve sales targets and customer satisfaction.
- Lead and support your team on a day-to-day basis, working front of house, cooking on the grill and chip stations, and helping out on the floor.
- Focus on product quality, customer experience, processes, training, safety, and employee experience.
- Coach team members through workshops and online training.
- Maintain and ensure compliance with high standards of food quality and customer satisfaction.
- Assist the Restaurant Manager with managing business financials, including profit & loss, budgets, and KPIs.
What We Look For:
- A proven track record in leadership and coaching within a fast-paced hospitality environment.
- The ability to empower teams to deliver exceptional customer experiences.
- A customer-first approach that drives business growth and success.
- Strong communication and interpersonal skills to work effectively with colleagues and stakeholders.
You will be required to work a combination of shifts, including weekends and public holidays. However, we do not have any overnight shifts. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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