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Restaurant Operations Manager
3 weeks ago
As a Senior Restaurant Operations Manager, you will be responsible for leading and mentoring a team of enthusiastic professionals to deliver exceptional customer experiences.
Key Responsibilities:
- Report directly to the senior management and lead the team to achieve sales targets and ensure customer satisfaction.
- Develop and implement effective strategies to improve product quality, customer experience, processes, training, safety, and employee engagement.
- Coach and mentor team members through workshops and online training sessions.
- Maintain compliance with high standards of food quality and customer satisfaction.
- Assist the senior management with managing business operations, including profit & loss, budgets, and KPI's.
Requirements:
- Previous leadership experience in a fast-paced hospitality environment.
- Proven leadership and coaching ability, with a focus on customer service.
- Able to create a positive and energetic work environment that fosters teamwork and motivation.
What We Offer:
- Flexible working hours that accommodate life outside of work.
- Endless opportunities for skill development and career advancement.
- A supportive and inclusive team culture that values diversity and individuality.
- A chance to make a real difference in the community and contribute to our sustainability initiatives.