Housekeeping Department Manager

2 weeks ago


North Narrabeen, New South Wales, Australia The NRMA Full time

Experience the ultimate challenge as a Housekeeping Department Manager at The NRMA, where you will lead a dynamic team to deliver exceptional customer service and maintain the highest standards of efficiency in our busy Housekeeping Department.

About The Job

Reporting directly to the General Manager, you will oversee daily operations, task allocation, and team rosters to ensure seamless execution. Your responsibilities will include:

  • Ensuring accommodation and venue areas are cleaned and serviced to NRMA's exacting standards;
  • Organizing and supervising staff to meet peak season demands;
  • Coordinating daily room requirements, servicing, and pre-arrival checks;
  • Conducting regular site inspections to maintain resort cleanliness and facilities.

As a seasoned leader with a proven track record, you will bring your expertise to drive results-oriented performance, foster a positive work environment, and promote teamwork. Your passion for delivering exceptional customer experiences will shine through in every interaction, from managing conflicts to providing outstanding support to your team members.

We're looking for someone who embodies our values of respect, empathy, and a commitment to excellence. If you have experience in hospitality management, excellent communication skills, and a talent for motivating teams, we want to hear from you

What We Offer

Join us at The NRMA and enjoy the following benefits:

  • An estimated annual salary of $65,000 - $80,000 AUD, depending on experience;
  • A comprehensive range of employee discounts, including travel packages, car rentals, and accommodations at our award-winning parks and resorts;
  • Ongoing professional development opportunities to enhance your skills and advance your career;
  • A supportive, inclusive workplace culture that values diversity, equity, and social responsibility;
  • The chance to grow, progress, or relocate within our network of over 60 parks and resorts across Australia.


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