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IT Systems Administration Specialist

2 weeks ago

Central Coast, Australia beBeeCareer Full time $98,765 - $123,456
Job Overview

We are seeking a skilled IT professional to join our team. This role involves providing technical support across multiple regions, including hardware and software troubleshooting, remotely and on-site as required.

The Role

As an IT Support Engineer, you will be responsible for monitoring and managing the IT Helpdesk, ensuring timely responses to tickets. You will also be involved in Office 365 administration, device deployment management, and developing/enforcing IT policies and procedures.

Key Responsibilities
  • Monitor and manage the IT Helpdesk, ensuring prompt and accurate ticket resolution.
  • Office 365 administration and device deployment management.
  • Developing and enforcing IT policies and procedures, promoting staff awareness and education.
Success Criteria
  • Timely and accurate helpdesk administration.
  • Continuous process improvements and cost-saving IT initiatives.
  • Alignment with our company values and strategic goals.
About You

Applicants should have:

  • At least 2 years of IT systems administration experience.
  • Advanced IT problem-solving skills and ability to develop solutions.
  • Proven experience with key software applications and integration.
  • Strong written and verbal communication skills.
  • Effective stakeholder management and relationship-building skills.
  • Collaborative work style and organised time management.
What We Offer

This role offers the opportunity to work with a passionate team and provides benefits including:

  • Competitive remuneration based on experience.
  • Participation in bonus scheme.
  • Employee assistance program.
  • Wellbeing and product benefits.
  • Sustainability and community initiatives.
  • 9-day fortnight for all full-time employees.