Current jobs related to Director of Service Delivery and Technical Oversight - Melbourne, Victoria - beBeeLeadership
-
Director, Health Service Performance Oversight
2 weeks ago
Melbourne City Centre, Victoria, Australia Victorian Government - Department of Health Full time $104,000 - $130,878 per yearAbout the role:The Director, Health Service Performance Oversight provides senior leadership of a system-wide approach to health service performance leadership and coordination. Acting as a visible and trusted interface with Victorian hospitals and health services, the role leads strategic engagement on performance priorities and key agreements.The role...
-
Principal Clinical Oversight Officer
3 weeks ago
Melbourne, Victoria, Australia Department Of Justice And Community Safety, Victoria Full timeJoin to apply for the Principal Clinical Oversight Officer role at Department of Justice and Community Safety, Victoria22 hours ago Be among the first 25 applicants Join to apply for the Principal Clinical Oversight Officer role at Department of Justice and Community Safety, Victoria Apply expert clinical skills to ensure the robust oversight of healthcare...
-
Principal Clinical Oversight Officer
2 weeks ago
Melbourne, Victoria, Australia Department of Justice and Community Safety Full time $138,631 - $185,518 per yearApply expert clinical skills to ensure the robust oversight of healthcare services across the Victorian correctional systems through audits, reviews and investigationsOngoing, full-time opportunityVPS6: $138,631 - $185,518 plus superannuationThe Department of Justice and Community Safety (the department) is seeking a Principal Clinical Oversight Officer, to...
-
Director, Network Operations Oversight
2 weeks ago
Melbourne, Victoria, Australia Victorian Government Full time $225,000 - $290,600 per yearOverviewWork Type: Fixed-term - Full-timeSalary: $225,000 - $290,600Grade: VPS SES1Occupation: ProjectsLocation: Melbourne - CBD and Inner Metro suburbsReference: VG/1882074The Director, Network Operations Oversight at VicGrid plays a pivotal leadership role in overseeing the planning, monitoring and operations of Victoria's future electricity transmission...
-
Director Service Delivery, Apac
2 weeks ago
Melbourne, Victoria, Australia Hexagon Asset Lifecycle Intelligence Full timeOverviewReporting to the Senior Vice President – Asia Pacific, the Director Service Delivery, Asia Pacific will have a dual responsibility: to lead the delivery team and ensure that the process from commencement of delivery of projects through implementation, testing and support is seamless and of 'best practise' standard.The team should practise proven...
-
Director Service Delivery, APAC
3 weeks ago
Melbourne, Victoria, Australia Hexagon Asset Lifecycle Intelligence Full timeOverviewReporting to the Senior Vice President – Asia Pacific, the Director Service Delivery, Asia Pacific will have a dual responsibility: to lead the delivery team and ensure that the process from commencement of delivery of projects through implementation, testing and support is seamless and of 'best practise' standard. The team should practise proven...
-
Director Service Delivery, APAC
3 weeks ago
Melbourne, Victoria, Australia Hexagon Asset Lifecycle Intelligence Full timeOverviewReporting to the Senior Vice President – Asia Pacific, the Director Service Delivery, Asia Pacific will have a dual responsibility: to lead the delivery team and ensure that the process from commencement of delivery of projects through implementation, testing and support is seamless and of 'best practise' standard. The team should practise proven...
-
Director, Health Service Performance Oversight
2 weeks ago
Melbourne, Victoria, Australia Victorian Government Full time $225,000 - $290,600 per yearOverviewWork Type: Fixed-term - Full-timeSalary: $225,000 - $290,600Grade: VPS SES1Occupation: Leadership and managementLocation: Melbourne - CBD and Inner Metro suburbsReference: VG/DH/HV/720804The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We're...
-
Manager, Assurance And Oversight
3 weeks ago
Melbourne, Victoria, Australia Everi Pty Full timeManager, Assurance and OversightSalary: $138,631 - $185,518 (Plus Superannuation)Fixed-Term position until 30 September 2026Usual hours of work: Full time (flexibility may be available)Usual work location: 121 Exhibition Street, Melbourne VIC 3000 (flexibility may be available)The RoleThe Manager, Assurance and Oversight supports the Policy and Coordination...
-
Manager, Assurance And Oversight
2 weeks ago
Melbourne, Victoria, Australia Everi Pty Full timeManager, Assurance and OversightSalary: $138,631 - $185,518 (Plus Superannuation)Fixed-Term position until 30 September 2026Usual hours of work: Full time (flexibility may be available)Usual work location: 121 Exhibition Street, Melbourne VIC 3000 (flexibility may be available)The RoleThe Manager, Assurance and Oversight supports the Policy and Coordination...
Director of Service Delivery and Technical Oversight
2 weeks ago
We are seeking an experienced IT leader to join our team in a pivotal role that blends service excellence, technical oversight, and process ownership.
- Leverage Your Expertise: Lead and oversee the delivery of IT services to internal users, ensuring efficiency, user satisfaction, and acting as an escalation point for critical issues.
- Elevate Our Services: Own the setup, execution, and continuous improvement of IT Service Management (ITSM) processes, tools, and workflows to align with business needs.
- Manage Complexity: Manage the full lifecycle of ITSM processes (incident, problem, change, service requests), ensuring strong governance, compliance, and service quality.
- Pursue Innovation: Define, maintain, and implement ITSM processes and documentation, ensuring alignment with best practices and organizational standards.
- Enhance Performance: Oversee Site Reliability Engineering (SRE) to enhance infrastructure performance, availability, and scalability through proactive monitoring and collaboration.
- Solve Critical Issues: Lead Level 1 support and incident management, ensuring timely resolution, stakeholder communication, and continuous improvement of service response.
To be successful in this role, you will need:
- A degree in Information Technology or Computer Science, along with additional ITSM certifications and strong knowledge of SRE principles.
- Extensive hands-on experience managing and optimising ITSM frameworks, including incident, problem, change, and service request processes.
- Demonstrated success in implementing and maintaining SRE practices, with a strong grasp of infrastructure performance, monitoring, and automation.
- Proven ability to lead governance, training, and communication initiatives that embed best practices and drive user satisfaction.
- Strong leadership skills, with the ability to collaborate with cross-functional teams and stakeholders to align IT operations with strategic business goals.
You'll enjoy a dynamic and collaborative work environment, flexible work arrangements, and a range of benefits that promote work-life balance and professional growth.
- Vibrant social community
- Flexible work arrangements
- Additional leave days
- Employee discounts on insurance
- Income protection insurance
We're proud to be an Equal Opportunity Employer, committed to diversity and inclusion.
