Luxury Retail Team Lead

2 days ago

Sydney, New South Wales, Australia beBeeRetailLeader Full time $90,000 - $120,000

Reinforcing a global luxury brand requires strategic leadership. To excel in this role, you must effectively lead teams and drive sales targets while maintaining store appearance.

Key Responsibilities
  • Lead high-performing teams to meet and exceed sales targets by utilizing their strengths, setting achievable goals, and fostering an environment of open communication and collaboration.
  • Coach employees on delivering exceptional customer service by providing constructive feedback and developing tailored coaching plans that align with business objectives.
  • Manage any customer inquiries or complaints promptly and professionally by applying effective problem-solving skills.
  • Conduct regular stockroom audits to optimize inventory levels, thus reducing waste and unnecessary storage space requirements.
  • Maintain visual displays according to corporate standards by coordinating with the Visual Merchandising team.
  • Prepare and submit detailed reports on sales performance, staff schedules, and other relevant retail metrics.
  • Develop and maintain positive working relationships between departments like Merchandising, HR, Training & etc to ensure seamless store operations.
Requirements
  • A minimum of 8 years of experience in retail management, preferably in a luxury setting, with at least 2 years in a senior leadership position.
  • Strong background in managing store operations, sales and service, employee development and training, and quality control procedures.
  • Proven track record of responsibility, reliability, and sound problem-solving abilities.
  • Excellent computer literacy and strong command of English language.

 

Additional Requirements

 

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