Highly Skilled Platform Operations Specialist
2 weeks ago
About the Role:
This role is focused on delivering scalable platforms in a dynamic environment. As a highly skilled platform operations specialist, you will be responsible for managing production support and ensuring optimal uptime.
Key Responsibilities:
- Production Support Management: Oversee the operation of the platform to ensure seamless performance and identify areas for improvement.
- Technical Leadership: Provide technical expertise during system outages, including root cause analysis and implementation of corrective actions.
- Monitoring and Alerting Systems: Design and implement comprehensive monitoring and alerting systems for swift issue resolution.
- Servicing Scalability: Develop and deploy scalable services through automation and enhancements.
- Collaboration with Software Engineering Teams: Work closely with software engineering teams to improve service delivery and optimize processes.
- Documentation: Create and maintain documentation related to technical procedures and standards.
Requirements:
- Development Background: Strong foundation in software engineering and passion for operations, with hands-on experience in managing live systems.
- AWS Proficiency: Demonstrated experience with AWS services such as EC2, S3, RDS, and familiarity with networking and security (PKI, IAM).
- Monitoring Tools: Practical knowledge of application monitoring and log aggregation tools, such as Prometheus and Grafana.
- Microservices & APIs: Experience in designing and implementing microservices and highly scalable APIs.
- Scripting Languages: Proficiency in scripting/programming languages like Shell script, JavaScript, or Python.
- Automation Mindset: A strong focus on automation and continuous improvement, with a track record of applying best practices.
- Complex Systems Experience: Familiarity with complex business domains and customer-facing platforms, especially in high-stakes environments.
The estimated salary for this role is $120,000 - $180,000 per annum, commensurate with experience and qualifications.
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