Retail Store Operations Manager

7 days ago


Melbourne, Victoria, Australia The Reject Shop Full time

At The Reject Shop, we're a dynamic retailer with a passion for delivering an exceptional customer experience. We're seeking a highly motivated and results-driven Retail Store Operations Manager to join our team in Waverley.

The successful candidate will be responsible for leading a high-performing team to drive sales growth, improve store operations, and maintain a safe and respectful work environment. Key responsibilities include:

  • Developing and implementing strategies to drive sales growth and improve customer engagement
  • Overseeing all aspects of store operations, including inventory management, visual merchandising, and staff training
  • Collaborating with cross-functional teams to achieve business objectives and implement process improvements
  • Mentoring and developing the skills of the store team to ensure they are equipped to deliver excellent customer service

We offer a competitive salary package of $85,000 - $100,000 per annum, depending on experience, plus benefits such as:

  • A supportive and diverse culture that values teamwork and employee well-being
  • A comprehensive training program to develop your leadership and operational skills
  • A rotating roster that includes 1 in 3 weekends, with flexible work arrangements available
  • A team member discount for you and an immediate family member (permanent team members)
  • Paid parental leave program supporting primary and secondary caregivers
  • Employee Assistance Program - free and confidential professional counselling for work and personal issues

If you're a strategic thinker with a passion for retail, we encourage you to apply or discuss this opportunity further.


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