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This is a newly created role for an experienced Transformation Expert to support a complex business transformation project.
You will be stepping into an environment with challenges, unfinished workstreams, competing priorities, and a need for strong leadership to bring clarity, direction and problem-solving.
- Develop a comprehensive transformation strategy that integrates functions across Marketing, Sales, Service, and Finance
- Design the high-level 'to-be' processes and target operating model to facilitate effective solution design
- Define the future people/organisational structure, ensuring alignment with strategic objectives
- Conduct an impact assessment to analyse the gaps between 'as-is' and 'to-be' processes and teams
- Collaborate with business leaders, stakeholders, project team members and transformation experts to ensure transformation alignment
- Provide guidance on best practices in enterprise architecture and business process reengineering
- Support decision-making by delivering architectural blueprints, process maps, and assessment reports
- Provide input on change management strategies to ensure successful adoption of new systems and processes
We're looking for an individual with a natural flair for collaboration and communication, able to be hands-on whilst being a strategic thinker and can bring a positive attitude to work each day.
- Proven experience as a Transformation Expert in business transformation within a mid-sized business
- Strong knowledge of business process design and capability management plus organisational restructuring and change management
- Familiarity with frameworks such as TOGAF, Zachman, or similar EA methodologies
- Ability to work with C-level executives, business units, and IT teams to drive transformation
- Excellent analytical, communication, and stakeholder management skills
- Experience in B2B sales environments is preferred
