Senior Front Desk Administrator

1 week ago


Sydney, New South Wales, Australia beBeeAdministrative Full time $1,119,750 - $1,425,000
Front Desk Receptionist Opportunity

We are seeking a highly organized and efficient Front Desk Receptionist to join our team. As a key member of our front office, you will be responsible for providing exceptional customer service to our clients and their families.

The ideal candidate will have proven experience in a similar role and possess excellent communication and interpersonal skills. Strong organizational and multitasking abilities are also essential for this position.

In addition to your administrative duties, you will be required to coordinate and schedule appointments, maintain accurate records, and communicate with parents and caregivers regarding appointment details and reminders.

If you are a motivated and compassionate individual who is passionate about delivering outstanding client care, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Greet and welcome clients and their families in a warm and friendly manner
  • Efficiently handle incoming calls and respond to client inquiries
  • Maintain a tidy and organized reception area, ensuring a professional and welcoming environment for clients
  • Coordinate and schedule appointments for clients, ensuring accurate and up-to-date information in the appointment system
  • Communicate with parents and caregivers regarding appointment details and reminders
  • Assist with administrative tasks, including filing, data entry, and managing office supplies
  • Collaborate with the reception team to ensure smooth clinic operations

Requirements:

  • Proven experience as a receptionist or in a similar role
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Familiarity with allied health terminology and clinic operations (preferable)
  • Experience with NDIS and Medicare claims (preferable)
  • Experience with the use of Power Diary or similar (client management software)
  • Compassionate and client-focused attitude, especially when dealing with children

Benefits:

  • Competitive hourly rate: $35.00 per hour
  • Fixed shift Monday to Friday
  • Expected hours: 37.5 per week

Contact Information:

Work Location: In person
Work Authorisation: Australia (required)



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