Ward Operations Clerk
4 days ago
Ramsay Health Care is a leading provider of private healthcare services in Australia. We are committed to delivering high-quality patient care and services while fostering a positive and inclusive workplace culture. As a Ward Operations Clerk, you will play a critical role in ensuring the smooth operation of the ward and supporting the delivery of exceptional patient care and services.
About You:
- You will be a highly organized and process-driven individual with excellent communication and interpersonal skills.
- Critical to this role is an elevated level of diligence, ability to manage multiple demands, and prioritize tasks effectively.
Key Responsibilities:
- Coordinate admission, transfer, and discharge processes to ensure accurate capture in hospital databases.
- Consult with medical, allied health, and other hospital support services to ensure effective functioning of the ward while maintaining confidentiality.
- Direct patient or visitor queries to relevant staff members.
- Maintain patients' health records from admission to discharge in compliance with set standards and processes.
- Perform various desk duties, handle incoming phone calls, mail, and ad hoc tasks as directed by the ward manager.
Your Skills:
- Excellent communication and customer service skills.
- Ideal experience as a Ward Clerk or hospital-based clerical role.
- Knowledge of Meditech and Charm systems.
- Ability to work autonomously and as part of a team.
- Commitment to the Ramsay Way and its values.
- Confidence and experience with various IT systems.
What's in it for You?
We offer competitive remuneration packages, recognition, rewards, professional development opportunities, and employee referral programs. Enjoy free access to LinkedIn Learning, education scholarships, and the Ramsay Leadership Academy to support your career progression.
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