Healthcare Operations Assistant

4 days ago


Perth, Western Australia Ramsay Health Care Full time

Job Description

The Healthcare Operations Assistant plays a crucial role in ensuring the smooth operation of the hospital ward. This position involves coordinating administrative functions, managing multiple tasks, and meeting key performance indicators (KPIs).

The ideal candidate will possess exceptional communication and customer service skills, experience working in a hospital-based clerical role, and knowledge of relevant IT systems.

Key Responsibilities

  • Coordinate admission, transfer, and discharge processes without direct supervision
  • Consult with medical, allied health, and other hospital support services to ensure effective functioning of the ward
  • Direct patient or visitor queries to relevant staff while maintaining confidentiality
  • Maintain patients' health records in compliance with set standards and processes
  • Perform various administrative duties, including desk work, phone calls, mail, and ad hoc tasks as directed by the ward manager

Benefits and Requirements

  • National Police check conducted within the previous 12 months
  • Depending on the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases


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