Regional IT Operations Coordinator
2 days ago
Regional IT Coordinator
This role involves close collaboration with the Regional IT Manager to oversee regional team members responsible for supporting IT operations and service delivery in their assigned geographic region.
Key Responsibilities:- IT Service Delivery Management
- Customer Service and Escalation Point
- Regional IT Support Services
- Service Management Reporting and Auditing
- Facilities Planning and IT Infrastructure Provisioning
- Investigation of Security Breaches
- Career Development and Performance Reviews
- Incident Reporting and Security Incident Response
Requirements:
- Tertiary qualification in Information Technology or equivalent required
- 3 years' experience working in an IT environment required
- Travel will be necessary; a valid driver's license is mandatory
- Demonstrated capability for problem-solving, decision-making, sound judgment, and assertiveness
- Ability to tackle problems using a logical, systematic, and sequential approach
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