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Customer Service Team Member

2 months ago

Pymble, New South Wales, Australia Bunnings Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring that every customer interaction is a positive and memorable experience.

Key Responsibilities
  • Provide outstanding customer service and support to customers in a fast-paced retail environment.
  • Assist customers with product inquiries, purchases, and returns in a professional and courteous manner.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Contribute to a positive and inclusive team culture that values diversity and promotes a safe and respectful work environment.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Proven customer service experience in a retail or sales environment.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong product knowledge and a passion for learning about new products and services.
  • Availability to work flexible hours, including evenings, weekends, and public holidays.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment that values diversity and inclusion.
  • Discounts on products and services at Bunnings and other Wesfarmers retailers.
  • A fun and inclusive team culture that promotes work-life balance and employee well-being.