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Patient Support Specialist
2 weeks ago
Job Title: Patient Support Specialist
Role OverviewThis is a casual, inbound-focused position where you will be the reassuring voice patients hear when they have questions or concerns about their upcoming procedures.
The role involves providing essential support to patients preparing for admission.
Key Responsibilities:- Handle inbound patient calls regarding pre-admission queries and concerns
- Guide patients through preparation requirements and documentation
- Maintain accurate patient records in our healthcare system
- Coordinate with clinical teams to ensure smooth patient transitions
- Provide empathetic support while maintaining strict confidentiality
- Strong communication skills and natural empathy
- Attention to detail and ability to multitask
- Comfortable with computer systems and learning new software
- Understanding of confidentiality requirements
- Competitive hourly rate
- Comprehensive training and ongoing support
- Opportunity to make a real difference in patient care
Initial contract duration: 3 months. Potential for extension.
In-office position.
