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Concession Team Lead

1 month ago

Sydney, New South Wales, Australia Commonry Full time

We're seeking a highly motivated and passionate leader to drive our Myer Erina Concession Pad to success. As a Concession Supervisor, you'll be responsible for leading a small team of 2-4, mentoring, and developing them to create inspirational customer experiences that contribute to our overall commercial success.

Key Responsibilities:

  • Mentor and lead a team of 2-4 to achieve sales targets and provide exceptional customer service.
  • Lead by example in customer service, ensuring all staff are engaged, motivated, and mentored to deliver above-and-beyond experiences.
  • Manage concession budgets and growth expectations through a solid business acumen.
  • Daily management of stock to minimize stock loss and maximize sales.
  • Ensure concession maintains Commonry's visual standards and merchandise stock to maximize sales potential.

Requirements:

  • Experience in a supervising role or extensive experience in fashion retail.
  • Proven track record of creating a customer experience and determination to drive commercial outcomes.
  • Demonstrated ability to address situations with confidence, empathy, and engagement when providing feedback and praise.
  • Exceptional communication, problem-solving, and interpersonal skills with the ability to work autonomously.
  • Exposure to stock inventory and loss prevention management.

What We Offer:

  • Up to 50% off new-season styles.
  • $1,000 yearly clothing allowance.
  • Monthly and seasonal bonus potential.
  • A supportive team culture and environment.
  • Clear career pathway towards future leadership opportunities.
  • Generous employee discounts across Brandbank Group brands.
  • Employee Referral Program – be rewarded for referring great new people to our team.

At Commonry, we're committed to delivering premium wardrobe solutions for the modern woman. We believe that fashion should be for everyone, regardless of shape or size. Our collections are crafted to elevate your wardrobe effortlessly, with a focus on design elevation and timeless approach to style.